Turtle Beach Headset Xbox One Not Working

If these steps did not resolve the issue continue to step 4.

Turtle beach headset xbox one not working. With the headset powered off hold down the superhuman hearing button while connecting the usb cable into your computer. Xbox live gold membership is active and settings are configured correctly. If the battery is low you will hear a double tone in the headset followed by another tone every few minutes. Plug the headset back into the xbox one controller.

To power cycle the console please do the following. The headset will charge to full within a few hours and has a battery life of over 40 hours when full. Shut down the xbox one console and disconnect the xbox one power cable. If your profile automatically signs in sign out and sign back in when the console powers back on.

Plug the xbox one power cable back in and power on the console. The microphone should now be functioning properly. When the headset s batter is low the headset s led will also blink green red. If you have not already done so download the turtle beach audio hub for windows or macos start this process with the headset powered off.

To quickly resolve this try power cycling the xbox one. Open the turtle beach audio hub for windows or macos. Try using the standard xbox one headset included with the. Any errors with the xbox one console should no longer be present.

Connect the usb charge cable to the headset s usb charge update port. Leave the console unplugged for a minute. If a power cycle did not resolve the issue make sure your xbox one and headset are enabled for. Disconnect the hac from the xbox one controller.

Replace the xbox one headset adapter if you re using an older xbox one controller with an adapter.