Headset For A Call Center
Mpow 071 is the first of our call center headsets up for discussion.
Headset for a call center. Of course there is no way to compare call center headphones which cost 50 to the ones that go for an over the top price of 500. In any call center a headset is the primary communication device for your call center agents and employees. As usual there are some excellent showings from plantronics and jabra two companies consistently found at the top of the market in terms of business communications the plantronics blackwire 5200 series offers a great balance of price and performance and comes in stereo mono usb a. When the headset starts to become uncomfortable there will be a decrease in the agents level of efficiency even if they work.
Vxi states that the noise cancelling microphone can completely eliminate up to 96 of ambient noise to keep your calls quiet and even contains a power button as well as volume controls and a single customizable parrot button for any function you need. There s a large amount of variance when it comes to call center headsets. Your customers will be happy and so too will your workforce. To ensure that your agents are achieving their highest productivity levels it s important that they are using a proper call center headset.
For high noise call environments the sennheiser mb 660 uc is a perfect noise canceling headset in your call center. This is why it is vital to choose a model that is comfortable compatible and sounds good. Your employees are the voice of your brand they deliver exceptional experiences in demanding circumstances all day every day. We found this the ideal headset for call centers and remote workers.
Give them the right tools to deliver. One of the more cost effective wireless options the vxi blueparrot b350 xt is a noise single ear cancelling bluetooth call center headset. Jabra call center headsets are simple to use today and will be simple to use tomorrow no matter how you ve set up your office. The most important factors to consider when choosing the right headset includes reliability noise reduction and comfort.
For example studies are showing that low sound quality impacts a speaker s credibility to listeners which keeps some buyers from jumping to a bluetooth headset from their current wired headsets. Whether you re on moderate calls or need to zone in on music with your mobile phone or computer the mb 660 uc fully encloses your ears and has active noise cancellation. Each of the call center headsets that you find on our list offers a great price to quality ratio. Call center agents know that the wrong call center headsets have a drastic impact on a company s bottom line.