Headset Call Center Wireless
Wired wireless headsets noise cancelling microphones for deskphones mobile and pcs.
Headset call center wireless. Written by sophia bernazzani. The benefits of using a wireless headset that also has a wired connection mean the user has options should the battery die. 11 of the best wireless headsets for call center customer service agents. Soph bern if you spend your workday talking on the phone with customers odds are you re sitting next to teammates and colleagues who are doing that too.
This headset comes with a usb connection and wireless bluetooth connectivity. Of course everything has its drawbacks. See below for usb corded and wireless headsets to suit your call center needs. And in a busy open office floor plan or packed call center too much background.
You ll find leading headsets brands like leitner as well as more generic plantronics models. Usb call center headsets will always limit the agents as the cable goes no longer than 3 meters 10 ft from the pc. Connect to pc or deskphone. Looking for call center headsets.
Call center agents know that the wrong call center headsets have a drastic impact on a company s bottom line. On the other hand bluetooth call center headset or any other wireless headset for call center grants agents a dose of flexibility. The best ones offer a range of 120 meters. Up to 150m 490ft from your desk.
For example studies are showing that low sound quality impacts a speaker s credibility to listeners which keeps some buyers from jumping to a bluetooth headset from their current wired headsets. Rasuna said blok x 7 kav 5 jakarta selatan 12940. You re in the right place. Divatel pratama menara kuningan 6th floor jl.