Best Headset For Call Center Agent

This pair focuses on providing the highest quality of audio for the best price possible.

Best headset for call center agent. In all honesty this affordable headset will fit the needs of most call center and contact center agents. Sennheiser is thought to be one of the best names in audio headphones. Outfitting your agents with right call center headsets is an absolute key to confirm the best level of productivity. Sennheiser cc 550 ip.

Almost all best headsets for call center agents will have comfortable ear cushions. Also it could be an excellent idea to have lightweight and padded headbands. Not only is this headset a 1 seller on amazon it also has over 2 900 reviews and is currently sitting at 4 stars. Of course everything has its drawbacks.

Agents can take calls up to 120 meters or 390 feet away from the desk. This way you can avoid exerting added pressure on the top of the head. Here are the best call center headsets of the year. The best headsets for call centers are comfortable enough for extended periods of use.

Usb call center headsets will always limit the agents as the cable goes no longer than 3 meters 10 ft from the pc. On the other hand bluetooth call center headset or any other wireless headset for call center grants agents a dose of flexibility. Comfort noise reduction and reliableness are the foremost necessary factors to consider once looking for the right headset for your agents. If you work in a busy or loud call center this feature can be vital to ensuring clear communication between reps and.

For example studies are showing that low sound quality impacts a speaker s credibility to listeners which keeps some buyers from jumping to a bluetooth headset from their current wired headsets. It has dual 40mm speakers and a built in microphone that s designed to pick up only the wearer s voice when speaking over the phone. Of course it depends on needs of the call center. A usb connection also ensures universal compatibility with any laptop or desktop computer and even some mobile devices.

Call center agents know that the wrong call center headsets have a drastic impact on a company s bottom line. The german manufacturer has even broken into the call headset market.